Terms of Service

Welcome to Gondla. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Reelpop Media LLC, doing business as Gondla ("Gondla," "Company," "we," "us," or "our"), governing your access to and use of the Gondla platform, website, and all related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

1. Company Information

• Legal Entity: Reelpop Media LLC dba Gondla
• Address: 2880 W Oakland Park Blvd Ste 225C, Oakland Park, FL 33311, United States
• EIN: 93-2772995
• Contact: info@gondla.com

2. Description of Service

Gondla is an AI-powered content creation and publishing platform that provides users with tools for keyword research, AI-assisted content generation, image generation, content scheduling, and multi-platform publishing. The Service integrates with various third-party AI providers and publishing platforms to deliver an end-to-end content workflow solution.

2.1 Core Features

The Service includes, but is not limited to: AI content generation using multiple language models; AI image generation; deep research integration; bulk content creation; content scheduling and calendar management; multi-platform publishing to WordPress, Google Docs, and Shopify; content opportunity finder and keyword research tools; project and preset management; and API key management through our Bring Your Own Key (BYOK) model.

2.2 Third-Party Integrations

The Service integrates with third-party services including but not limited to OpenAI, Anthropic, Google AI, DeepSeek, Perplexity, Replicate, WordPress, Google Docs, and Shopify. Your use of these third-party services is subject to their respective terms of service and privacy policies.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3.2 Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.3 Account Security

You must immediately notify us at info@gondla.com if you become aware of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

4. Bring Your Own Key (BYOK) Model

4.1 API Key Responsibility

Gondla operates on a BYOK model, meaning you are required to provide your own API keys from supported AI providers to use certain features of the Service. You are solely responsible for obtaining, maintaining, and securing your API keys. You acknowledge that any charges incurred through your API keys are your sole responsibility and are billed directly by the respective AI providers.

4.2 API Key Storage

We implement industry-standard encryption to store your API keys securely. However, you acknowledge that no system is completely secure, and you assume the risk associated with providing your API keys to the Service. We recommend regularly rotating your API keys and monitoring your usage through your AI provider dashboards.

4.3 Third-Party AI Provider Terms

Your use of AI services through your API keys is subject to the terms of service, acceptable use policies, and usage limits of the respective AI providers. You are responsible for ensuring that your use of the Service complies with all applicable third-party terms.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service only to create content that is original, does not infringe upon the rights of third parties, and complies with all applicable laws and regulations.

5.2 Prohibited Activities

You agree not to use the Service to:

• Generate, distribute, or publish content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Create content that infringes upon intellectual property rights, privacy rights, or other proprietary rights of any party
• Generate spam, unsolicited commercial communications, or misleading content
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Engage in any activity that interferes with or disrupts the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any portion of the Service or any other systems or networks
• Use the Service to generate content for purposes of fraud, deception, or manipulation
• Violate any applicable local, state, national, or international law or regulation
• Use the Service to generate content that promotes discrimination, hatred, or violence against individuals or groups

5.3 AI-Generated Content Guidelines

You acknowledge that content generated through the Service is produced by artificial intelligence and may require human review and editing before publication. You are solely responsible for reviewing, editing, and verifying all AI-generated content before use. You agree not to represent AI-generated content as human-written where such disclosure is required by law or platform policies.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Reelpop Media LLC and its licensors. The Service is protected by copyright, trademark, and other laws of the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

6.2 User Content Ownership

You retain ownership of all content you create using the Service ("User Content"), subject to any applicable third-party AI provider terms regarding AI-generated content. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service.

6.3 AI-Generated Content Rights

Ownership and rights to AI-generated content may be subject to the terms of the underlying AI providers whose models generated the content. You are responsible for reviewing and complying with the intellectual property terms of each AI provider you use through the Service.

6.4 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into our products and services without any obligation to you.

7. Payment and Subscription Terms

7.1 Subscription Plans

Access to certain features of the Service requires a paid subscription. Details of available subscription plans, including pricing and features, are available on our website. We reserve the right to modify subscription plans and pricing at any time, with reasonable notice provided to existing subscribers.

7.2 Billing and Payment

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). You authorize us to charge your designated payment method for all fees due. All fees are non-refundable except as expressly stated in these Terms or required by applicable law.

7.3 Third-Party AI Costs

Under our BYOK model, costs for AI API usage are charged directly by the respective AI providers. These costs are separate from and in addition to any Gondla subscription fees. We are not responsible for any charges incurred through your use of third-party AI services.

7.4 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to paid features until the end of your current billing period. No refunds will be provided for partial billing periods.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

8.1 Data Processing

To provide the Service, we may process your content and data through third-party AI providers and publishing platforms. By using the Service, you consent to such processing and acknowledge that your data may be transferred to and processed in jurisdictions outside your country of residence.

8.2 Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

9. Disclaimers and Limitations of Liability

9.1 Service Provided "As Is"

The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

9.2 No Guarantee of Results

We do not warrant that the Service will meet your specific requirements; that the Service will be uninterrupted, timely, secure, or error-free; that the results obtained from the use of the Service will be accurate or reliable; or that any AI-generated content will be suitable for your intended purpose without review and modification.

9.3 AI Content Disclaimer

AI-generated content may contain errors, inaccuracies, or inappropriate material. You are solely responsible for reviewing and verifying all content before publication or use. We expressly disclaim any liability for AI-generated content that is inaccurate, misleading, defamatory, or otherwise problematic.

9.4 Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Reelpop Media LLC, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the service; (b) any conduct or content of any third party on the service; (c) any content obtained from the service; (d) unauthorized access, use, or alteration of your transmissions or content; or (e) any ai-generated content created through the service.

9.5 Cap on Liability

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount you have paid to us in the twelve (12) months prior to the claim, or one hundred dollars ($100), whichever is greater.

10. Indemnification

You agree to defend, indemnify, and hold harmless Reelpop Media LLC, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from or related to: your use of the Service; your User Content; your violation of these Terms; your violation of any third-party rights, including intellectual property rights or privacy rights; your violation of any applicable law or regulation; or any content you publish or distribute using the Service.

11. Third-Party Services and Links

The Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

12. Modifications to the Service and Terms

12.1 Service Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

12.2 Terms Modifications

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website and updating the "Effective Date" at the top of this document. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us at info@gondla.com or through your account settings. Upon termination, your right to use the Service will immediately cease.

13.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

13.3 Effect of Termination

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity provisions, and limitations of liability. We may delete your account data after termination, although some information may be retained as required by law or for legitimate business purposes.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiation. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Broward County, Florida, and the arbitrator's decision shall be final and binding.

14.3 Class Action Waiver

You and Gondla agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Unless both you and Gondla agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Gondla concerning the Service and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Gondla.

15.4 Assignment

You may not assign or transfer these Terms or your rights or obligations hereunder, in whole or in part, without our prior written consent. We may assign our rights and obligations under these Terms without restriction. These Terms will be binding upon and inure to the benefit of the parties, their successors, and permitted assigns.

15.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.6 Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed delivered when sent by email to the email address associated with your account (for notices to you) or to info@gondla.com (for notices to us).

16. Contact Information

If you have any questions about these Terms of Service, please contact us at: